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EU S.C.A.Europe
Complaint against PayPal (Europe) S.à r.l. et Cie, S.C.A. This is a credit institution, that is a bank, authorised and supervised by Luxembourg’s financial regulator, the Commission de Surveillance du Secteur Financier (CSSF).
PayPal EU: how to recover money
This entity serves customers in Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican City, Mayotte, Reunion, French Guiana, Guadeloupe and Martinique.
Some people got their money by doing the following:
- Complain about the false damages claim to PayPal directly and wait for at least one month, or until you get an initial reply.
- File an official banking complaint against them, because PayPal is a bank in the EU: CSSF complaint form. If the link gives an error, the form is also published here and can be sent by post or fax.
- Attach all the required documents with the form.
Sue PayPal Europe
If the CSSF failed to recover your money and your claim is within the 5,000 EUR range, then file a small claim in the EU against PayPal Europe under the European small claims procedure.